FAQ

FAQ

Frequently Asked Questions

Find answers to common questions about ELISHEVA.

1. Where are ELISHEVA clothes made?

All ELISHEVA pieces are designed and produced in Tbilisi, Georgia, with local artisans ensuring the highest quality of tailoring and finishing.

2. What materials do you use?

We use 100% natural, sustainable fabrics — primarily linen, wool, silk and silk blends. Our production does not contribute to damage to the ecosystem.

3. Do you ship internationally?

Yes, we ship worldwide. See our Shipping & Returns page for full details on costs and delivery times.

4. What is your returns policy?

We accept returns within 14 days of delivery, provided items are unworn, unwashed and in original condition with all tags attached. Custom pieces are non-refundable.

5. How do I know my size?

Each product page includes a size guide. ELISHEVA pieces have a relaxed silhouette. If between sizes, we recommend sizing up. For help, contact us.

6. Can I order a custom piece?

Yes, we offer a made-to-order service for selected styles. Reach out via the Contact page to discuss your requirements.

7. How should I care for my garments?

Dry cleaning or gentle hand washing in cold water is recommended. Refer to the care label on each garment. Avoid tumble drying.

8. How can I contact ELISHEVA?

Via our Contact page, by email at hello@elisheva-official.com, or Instagram @elishevaofficial.